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Troubleshooting
7 articles in this category
File Upload and Attachment Errors
Solve "upload failed" errors, files stuck at 99%, broken image previews, and Google Drive attachments teammates can't open
5 min read
Not Receiving Notifications
Work through email, browser push, mobile, and Slack notification failures — from spam filters to muted projects
6 min read
Performance and Loading Issues
Troubleshoot lag, slow loading times, and performance issues in Loomstack projects
4 min read
Project Won't Load or Shows an Error
Recover from endless loading spinners, blank project screens, "Something went wrong" errors, and projects missing from your sidebar
6 min read
SSO and Single Sign-On Problems
Resolve SAML errors, redirect loops, "user not assigned" messages, and account-matching problems with enterprise SSO
7 min read
Tasks Not Syncing or Updating in Real Time
Diagnose why changes from teammates aren't appearing, fix stuck offline edits, and restore real-time updates on your board
6 min read
Troubleshooting Login and Account Issues
Fix password resets, two-factor authentication issues, and regain access to your Loomstack account
3 min read